Orders & Payment
01: How do I order?
All orders will be handled through our website or through our Instagram shop.
For orders via our website, add to cart the item you would like to purchase. Once you are done shopping, follow the steps on the checkout page to place your order.
For orders via our Instagram shop, fill out our order form found in our highlights and send to us via DM. We’ll message you to confirm your order with the final bill and bank details. Pay via online bank transfer, and send us your proof of payment to place your order.
All our yoga mats are stocked unless noted otherwise in our shop.
02: What are your modes of payment?
For orders via our website, we accept payments via Visa or Mastercard credit card and PayPal.
For orders via our Instagram shop, we accept payments via BPI and GCash. Payment details will be sent once the order form is filled up.
Orders will only be processed once payment has been settled.
Shipping
01: How much is the shipping fee?
We charge a fixed rate for shipping depending on your location.
Metro Manila – Php 200
Provincial – Php 350
For international orders, shipping fee will depend on your country. Please send us a message, and we will be happy to quote this for you.
02: How do you ship your orders?
Metro Manila – GrabExpress or Lalamove
Provincial – J&T Express
International – FedEx
03: How long does shipping take?
All orders will be processed upon payment confirmation.
Please expect the following delivery lead times depending on your location.
Metro Manila – 3-5 business days
Provincial – 7-10 business days
For international orders, lead times vary depending on your country. Please send us a message, and we will check this for you.
04: Do you ship internationally?
For international shipping, please send us a message, so we can work this out for you!
Returns
01: Can I return my order?
All our yoga mats go through quality control. We carefully inspect each order before they are shipped out to you. However, should you receive items that are damaged or incorrect, please take a photo, and contact us immediately within 3 days of receipt, and we will help resolve this for you through an exchange (availability may vary) or a return. After this period, we will no longer be able to accept exchanges or returns.
If you have requested an exchange, this will be processed once we receive the returned item. We will only accept exchanges or returns if the item is returned in the same condition, unused, and with original packaging. Customers will be liable for the shipment of goods until items are received at our office.
Please note that shipping fees are non-refundable. Items purchased on sale or during a promo period are considered final, and are also not eligible for refunds, as indicated in the sales/promo guidelines.
Product
01: What are the mats made of?
Each Aham Yoga mat is made with an eco-friendly polyurethane top layer, and a natural rubber base for a superior grip, great durability, and support.
02: Do the mats have a smell?
Since our mats are made largely from natural rubber, there can be a very slight natural rubber smell when first taken out of the box. This should fade over time. If you are sensitive to the smell, we recommend airing it out before your first use.
03: Are your mats eco-friendly?
All our mats are made with an eco-friendly vegan polyurethane top layer, and a biodegradable natural rubber base. They are made using high quality non-toxic materials, and are free from PVC, TPE, Silicones, and Phthalates.
Did you know that most common yoga mats are made of PVC (or polyvinyl chloride) and phthalates, which can be harmful to both our bodies and our planet? The manufacturing and disposal process of PVC releases highly toxic pollutants to our environment. Yoga mats made of PVC are also non-biodegradable, and often cause landfill congestion upon disposal. Phthalates, on the other hand, are considered carcinogens, which can negatively affect our endocrine system.
A huge part of our practice is our yoga mat. We use it almost every day. It has become a safe space for our minds and our hearts, and a playground for our bodies and our spirits. We believe a good yoga mat is an investment. So we encourage you to invest in a yoga mat that’s good for you and our planet.
Others
01: Other questions?
For other questions, feedback, collaborations, feel free to send us a message! We’d love to hear from you!